When you buy from us, you are not just our customers but you are now part of our family representing and carrying the #amazing message within, a message to stand out and daring to be different in each one's own unique way.
It is our duty everyday to continually improve day and night, night and day, to design & build products that will represent our message.
Our partners provide tracking numbers, rest assured you're in good hands and all of your purchases with us are backed by our 100% satisfaction guarantee.
Shipping is Free on all orders, forever.
Please use this table as reference for Shipping to your Country. Please keep in mind, that processing can take 1-2 business days. In most instances we ship next business day.
United States
7-15 Business Days
United Kingdom
12-20 Business Days
Australia & New Zealand
12-20 Business Days
Rest of the World
10-30 Business Days
We provide a tracking number via email and offer a 100% satisfaction guarantee if you are having a problem with your order.
We currently have warehouses located in the USA and Spain.
The currency will be set to USD by default, this is converted to your currency once you reach checkout.
We have a large assortment of products stocked internationally. When you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way! Again, please always contact us if you have any questions at all about your order!
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process, we send 2-3 emails, including an order confirmation, a fulfilment notice, and a shipping notice.
If you believe you may have entered your email incorrectly, please Contact Us Here and we will fix it for you.
Returns and exchanges
Making YOU happy is our number one priority. If you do not receive your order within the estimated timeframe, if your order is defective (dead-on-arrival) or materially different from what was presented on the product page, we will refund your money. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer. Learn More Here.
If you have any questions that are not on this FAQ page, please contact us on our Facebook page OR please email us at info@donkeewear.com OR Click Here and we will reply to your inquiry.